The Problem
School phones are chaos
between 7:30 and 9:30am.
Every school morning follows the same pattern — parents call the moment they realise their child is sick, and your office gets hit with a wave of calls all at once. It's the busiest 2 hours of the day, and it repeats every single morning.
A typical school morning without Yindi
2hrs+
Every morning, school office staff spend over 2 hours answering calls that could be handled automatically — absence reports, term date questions, event info.
Same questions
'Is school on Friday?' 'What time does camp leave?' 'When is the curriculum day?' The same questions, from different parents, every single day.
Your staff deserve better
Your office team didn't train for years to read out term dates all day. Yindi handles the repetitive calls so they can focus on the students in front of them.
Smart Preparation
Parents still call.
Even when it's on Compass.
Your school posts everything on Compass — curriculum days, camp info, vaccination notices. Parents still call and ask anyway. Load the same information into Yindi and those calls answer themselves.
Morning rush mode
Set Yindi to expect high call volumes between 7:30am and 9:30am. During this window it prioritises speed — capturing absence details quickly and efficiently so no call backs up. Every call answered in under a second, no matter how many come in at once.
Morning rush window
Customisable per school · Handles unlimited simultaneous calls
Pre-load upcoming events
Before a big event, load the details into Yindi's knowledge base. When parents call with questions, Yindi already knows every answer — without your office touching a single call.
Curriculum & pupil-free days
'Is school on Wednesday?' — answered instantly, even at 10pm the night before
School camp
Departure time, what to pack, return time, medical forms, emergency contacts
Vaccination days
Which year levels, consent form links, appointment times, what parents need to do
Sports & carnivals
Bus times, venue, what to wear, spectator info, pickup arrangements
School production & events
Show times, ticket info, dress rehearsal dates, costume requirements
Visiting services
School nurse, GP visits, dental van — appointment bookings, who to contact
Parent-teacher interviews
Booking links, available times, room numbers, how the system works
Before the curriculum day
You load the details
Wednesday is a curriculum day — students not required, TheirCare is open, contact details for bookings.
Yindi learns it instantly
Tuesday night, 9pm
Parent calls, Yindi answers
“Is school on tomorrow?” → answered instantly. No staff disturbed. No missed call. No anxious parent.
Everything Yindi Handles
From first call to last —
Yindi has it covered.
From the first absence call at 7am to after-hours emergencies — Yindi is your school's always-on receptionist.
Absence Reporting
Most commonParents call and Yindi captures everything — student name, year level, class, teacher, reason for absence, and expected return date. A notification email goes to the school admin inbox immediately. Teachers are never interrupted. The office has a complete record before 8am.
Staff Sick Calls
Saves the morningA teacher calls at 6am feeling unwell. Yindi logs the absence and immediately SMS's the coordinator so they can arrange relief cover before school starts. No more missed early morning calls.
Early Pick-Up Notifications
No disruptionsParents call ahead to say they're collecting a child early. Yindi logs the time, who's collecting, and the reason — then emails the front office. No classroom interruptions, front office is prepared.
Principal Call Screening
Protects leadershipYindi answers, asks what the call is regarding, and routes intelligently. Routine parent matters go to the front office. Truly urgent matters reach the principal. Sales calls don't make it through.
Enrolment Enquiries
Grows your schoolProspective parents often call after hours. Yindi answers 24/7, answers their questions, captures their contact details, and can book them in for an open day visit. No enrolment enquiry is ever lost.
Term Dates, Curriculum Days & Holidays
Stops repetitive callsLoad your school calendar into Yindi once — term dates, curriculum days, pupil-free days, and school holidays. Every parent who calls asking 'is school on this Friday?' gets an instant, accurate answer without your office touching the phone.
Excursions & School Events
Event readyEvery excursion triggers dozens of identical calls. Load the event details into Yindi beforehand and it handles every question — bus times, what to bring, permission slips, return times — without the office touching a call.
After-Hours Emergency Routing
24/7 peace of mindWhen school is closed, Yindi stays on. Real emergencies reach the right on-call staff member. Everything else gets a message for the morning. No missed emergencies, no unnecessary interruptions.
Fits Your School
Works alongside the systems
your school already runs.
Compass, Sentral, XUNO, CASES21, TASS — every school runs a different mix, and plenty run more than one. Yindi doesn't replace any of them. It sits in front of your phones, answers the call, captures the absence or message, and sends it straight to your office — ready to go into whatever system you use.
In front of your phones, not inside your system
Yindi has the conversation your staff would have had, then hands you structured details by email and SMS — no integration project, no data migration, no IT lift. Direct write-back integrations to school platforms are on our roadmap; today Yindi works alongside every one of them.
You're in Control
Turn Yindi on and off
from your existing phone system.
Yindi works around your school — not the other way around. You decide exactly when it answers and when your office takes over. No lock-in, no all-or-nothing.
Busy periods only
Run Yindi during the morning rush — 7:30am to 9:30am — when call volumes peak and your office is stretched. Outside those hours, your staff answer as normal.
After hours only
Let Yindi cover the phones when school is closed — evenings, weekends, holidays. Enrolment enquiries, general questions, and emergencies handled automatically.
24/7 always on
Hand the phones to Yindi entirely. Every call answered, every absence logged, every enquiry handled — your office focuses on what actually needs a human.
Redundancy backup
Keep Yindi on standby as your failover line. If your phones ever go down, calls still reach Yindi and absences are still logged — otherwise it stays out of the way.
Switch modes from your existing phone system
Yindi connects via your current PBX or call forwarding — no new hardware. Toggle it on or off anytime through your existing phone system. During a staff meeting? Flick Yindi on. Quiet afternoon? Take the calls yourself. It's completely up to you.
Every morning, the same calls. Absences, term dates, curriculum days, excursion info, school hours — your office answers the same 8–10 questions before 9am, every single day.
Yindi handles all of them automatically. Your staff answer none of them.
Time Calculator
How much of your office team's
time is the phone taking up?
See how many calls Yindi handles automatically — and how much time that gives back to each staff member every month.
Your School
Based on ~45% of absences resulting in a phone call (the rest use Compass or apps), plus general enquiries — term dates, curriculum days, excursion info. 2.5 mins per call average.
Time given back per staff member each month
5.5hrs
per staff member — handled automatically by Yindi
Absence calls per morning
based on 350 students, ~55% call in
~10/day
Total calls Yindi handles
absences + general enquiries
~13/day
Calls per month handled automatically
zero staff involvement
~260
Time freed per week per staff member
shared across 2 staff members
1.4 hrs
What your team could do with that time instead
Supporting students who need extra attention
Helping teachers with classroom preparation
Following up on important admin tasks
Greeting families at the front desk properly
Handling matters that actually need a human
Yindi for your school
Every feature included, sized to your calls
Less than a
coffee a day
* Estimates based on typical school call volumes. Actual results may vary.
Yindi Redundancy
If your phones go down,
parents still get through.
A power cut, internet drop or phone-system fault can take your front office offline for hours. Yindi Redundancy fails your calls over automatically — so parents still reach someone, messages are taken, and absences are still logged. Take it as outage cover on its own, or add it to a full Yindi plan.
Outage-only — nothing changes on a normal day
It activates solely when your phone system is unreachable. When your lines are up, Yindi stays out of the way and your office runs exactly as it does today.
Absences still logged
Even with your office dark, student absences flow straight into your system or are emailed to the office — so a bad morning doesn't become a day of records to chase later.
No new hardware, no disruption
A backup number quietly points at your existing Yindi setup. There's nothing to install and nothing for your team to manage — it simply waits in the background.
School phone lines
Unreachable — power & internet out
Yindi answers the call
Parent gets through · message taken
Absence logged automatically
Into your school's system, or emailed to the office
Hear how Yindi handles it
Yindi in action, on a real morning.
Two of the calls a school office fields every week — answered, confirmed, and escalated exactly the way you'd want. Call one is based on a real Yindi call.
Call 1 is based on a real Yindi school call. Call 2 is illustrative. Names are examples; no real student or school is shown. Your routing and escalation are set up to match your school.
Book a demo and hear it live →Pricing
Simple, honest pricing.
Every feature is included, whatever the size of your school — you only choose your monthly call volume. We'll put together a plan that fits at your demo, whether you come to us directly or through one of our partners.
Plans from$20/month
Starts with our Redundancy plan — Yindi on standby, ready to answer when your office can't. Full plans scale on your call volume from there.
No lock-in · 30-day money-back guaranteeEvery plan includes
No lock-in contracts · 30-day money-back guarantee
Trust & Safety
Child-safe by design.
Australian data, kept onshore.
Schools hold a higher bar than any other caller we handle — so Yindi is built for it.
Configured for adult callers
Yindi handles parents, staff, suppliers and contractors. It does not hold substantive conversations with student callers, and any mention of welfare, safety or harm is escalated immediately to your designated staff — never handled by the AI. Configured in line with Child Safe Standards alongside your school.
Australian data, onshore
Your call data is stored onshore in Melbourne, with AWS Sydney backup. Yindi is Australian Privacy Act 1988 compliant, encrypts data in transit and at rest, and never sells or shares call data or uses it to train shared models.
Honest About the Limits
Where Yindi draws the line.
We'd rather be straight with you about what Yindi does and doesn't do. Two things worth knowing before you book a demo.
It won't counsel or assess students
Yindi is built for adult callers — parents, staff, suppliers and contractors. It doesn't hold welfare or counselling conversations with students, and anything touching a child's safety or wellbeing is handed straight to your designated staff, never handled by the AI.
It works alongside your systems, not inside them — yet
Today Yindi answers the call and sends the absence or message to your office by email and SMS, ready to enter into Compass, Sentral, XUNO or CASES21. A direct Compass integration is in progress; other write-backs are on the roadmap.
Common Questions
What schools ask us.
Does it sound like a human?
Yes. Yindi uses natural conversational AI with an Australian accent. Parents calling to report an absence won't know they're talking to an AI — and most don't care, as long as the absence gets logged correctly and quickly. We train Yindi specifically on your school so it knows your staff, your classes, and your terminology.
What about the same questions every day?
That's exactly what Yindi is built for. Term dates, curriculum days, pupil-free days, excursion info, school hours, uniform shop hours — your office answers these questions dozens of times every single day. Load the information once, and Yindi answers them every time, without your staff touching the phone.
What about absence calls specifically?
Absence reporting is Yindi's most used feature. A parent calls, Yindi captures the student's name, year level, class, teacher, reason, and expected return date — then emails your school admin inbox immediately. The right people know before the bell rings. Teachers are never interrupted. Your office has a complete record before 8am.
What if it can't answer something?
If a caller asks something outside Yindi's knowledge base, it takes a detailed message and routes it to the right person. Nothing gets lost. You can also set up specific escalation rules — urgent calls go straight through, everything else gets logged and summarised.
Do we need new hardware or IT support?
No. Yindi connects to your existing phone system via SIP or call forwarding — no new hardware, no IT project. We handle the entire setup. Most schools are live in under an hour.
What happens to the information Yindi collects?
All call data is stored securely and accessible only through your school's dashboard. Absence reports, transcripts, and summaries are visible to your designated staff. We comply with the Australian Privacy Act 1988 and never share or sell call data.
Does Yindi work for government schools, or just private schools?
Both. Yindi works for government, Catholic and independent schools alike. The absence line, the morning rush and the repetitive parent questions are the same job in every sector — Yindi answers the call, captures the details and sends them to your office regardless of which system you run.
Does Yindi work with Compass, Sentral, XUNO or CASES21?
Yindi works alongside whatever system your school runs. It sits in front of your phones — it answers the call, captures the absence or message, and sends it to your office by email and SMS, ready to enter into Compass, Sentral, XUNO, CASES21, TASS or whatever you use. It doesn't replace your system, and there's no integration project to set up. Direct write-back integrations are on our roadmap.
Is Yindi safe to use around students and child-safety obligations?
Yes. Yindi is configured for adult callers — parents, staff, suppliers and contractors. It does not hold substantive conversations with student callers, and any mention of welfare, safety or harm is escalated immediately to your designated staff rather than handled by the AI. It's configured in line with Child Safe Standards alongside your school during onboarding.
Where is our school's call data stored?
Onshore in Melbourne, with AWS Sydney backup. Yindi is Australian Privacy Act 1988 compliant, encrypts data in transit and at rest, and never sells your data or uses it to train shared models.