The cost of a missed call
The 2032 boom: your phone rings more, and gets answered less.
There is a $120B building and infrastructure pipeline tied to the 2032 Games and state growth. Forecasts put the construction labour shortfall at 27,200 workers in 2026-27, rising toward 46,000 by 2028-29, and Brisbane building costs are forecast to lead the nation at around 10% a year. Every tradie in South East Queensland is about to be flat out for a decade.
The businesses that win the overflow are the ones that still answer
When labour is the constraint, the work goes to whoever picks up first. If your 07 line rings out because the team is on the tools, that private job goes to the next name on the list.
Yindi answers 24/7, captures the job and creates the ticket, with a direct CommTrak integration for trades and service businesses. The economics are simple, and we broke them down in our missed-calls analysis.
Queensland schools too
Queensland state schools must notify parents of an unexplained absence the same day, a requirement in place since 2017, and OneSchool cannot send SMS on its own. Yindi answers the absence line and sends the details ready to enter. See our Queensland schools page.
What Yindi does
Answered, logged, actioned.
Every call answered, 24/7
Yindi answers in under a second — day, night, weekends and public holidays — with a natural Australian voice.
Logged to CommTrak automatically
Fault calls and job requests become CommTrak tickets the moment the call ends — correct customer, correct job type, full description.
Caller SMS'd, team notified
The caller gets an instant confirmation SMS and the right staff member is notified — no message sitting in a voicemail box overnight.
You control when it runs
After hours, busy periods, overflow, or 24/7 — switched from your existing phone system, no new hardware.
Outage failover
If your phones go down, calls fail over to Yindi so enquiries are still captured — our Redundancy capability.
Common questions
Brisbane businesses ask us.
I'm on site all day — how does Yindi handle quoting enquiries?
Yindi answers, captures the caller's details and job description, sends you a summary and an SMS confirmation to the caller, so you can call back with a quote instead of losing the lead to voicemail.
Can it create jobs in my system?
Yes. For CommTrak businesses, Yindi creates the ticket automatically the moment the call ends. See the CommTrak integration page.
Does it work with call forwarding from my existing number?
Yes. Keep your 07 number and forward to Yindi on busy or no-answer. No new hardware.
What does it cost versus a missed job?
Plans start at $299/mo. A single won trade job usually covers the month. See our pricing page for the tiers.