Australian AI Receptionist

Every call answered.
Every business covered.

Yindi is your AI receptionist — answering calls, logging jobs, notifying the right people, and connecting to your CRM. 24 hours a day, for any business.

Yindi for Schools

Absence reporting, parent enquiries, enrolments, staff sick calls, principal screening — your complete AI school receptionist.

✓Absence logging → school office notified
✓Early pick-up notifications
✓Enrolment enquiries 24/7
✓Staff sick call logging
✓After-hours emergency routing

See school features →

Yindi for Business

IT & MSPs, telco resellers, trades, field service — every call answered, every job logged in your CRM automatically. Including direct CommTrak integration.

✓Automatic job/ticket creation in your CRM
✓Direct CommTrak integration
✓After-hours or 24/7 — your choice
✓SMS confirmation to every caller
✓Zero manual data entry

See business features →

Book a Free Demo See how it works

Works with your existing phone system & software

CommTrakServiceM8HubSpotSalesforceLG iPECS3CXFusionPBXAny CRM or PBX

Does This Sound Like You?

Real problems. Real people.
Yindi fixes both.

Two scenarios. Two completely different businesses. The same underlying problem — calls that shouldn't be missed, are.

For Schools

“The office opens at 8am.
The phone starts at 7:30.”

Karen manages the front office at a 450-student primary school. Every morning before she's even logged into the computer, parents are calling. Absences, curriculum day questions, excursion info, pick-up changes.

By 9:30am she's answered 20+ calls, written 8 things on sticky notes, and hasn't touched the actual admin work waiting on her desk. A teacher is waiting. Three parents are at the front counter.

The calls didn't stop — they just used up the two hours that were supposed to get everything else done.

What Yindi fixes

✓

Every absence call answered and logged before the bell rings

✓

Term dates, curriculum days, excursion info answered automatically

✓

Staff sick calls logged and coordinator notified at 6am

✓

Office team focused on what actually needs a human

20+ calls handled daily2hrs given back$6.63/day

See how it works for schools →

For Business

“Two calls came in after 5pm on Friday.”

The first was an existing managed services client — critical network fault, needed someone now. The second was a new business enquiring about IT support for their 30-person office. Both rang out. Both left voicemail.

The existing client found someone else to fix it over the weekend. The new business called the next MSP on Google and signed up Monday morning.

By Tuesday, both calls had been manually logged in CommTrak. Both opportunities were already gone.

What Yindi fixes

✓

Fault calls answered instantly — CommTrak ticket created automatically

✓

New business enquiries captured — lead logged in your CRM immediately

✓

SMS confirmation to every caller — they know someone's on it

✓

Right staff notified — faults escalated, leads followed up

✓

After hours, on demand, or 24/7 — your choice

0 missed callsNew leads capturedZero manual entry

See how it works for business →

Why businesses can't afford to miss a call

85%

of customers don't call back after a missed call — they move on to your competitor

40%

of enquiries happen after hours, when no one is there to answer

47%

of small businesses regularly miss calls while staff are busy or away

* Industry estimates; results vary by sector.

Born from a real business

Yindi wasn't built in a lab. We built it for our own telco business — answering customer calls and logging jobs into our CRM. It worked so well we turned it into a product.

CRM-connected from day one

Every call can create a job, update a record, or trigger a workflow in your CRM. If your system has an API, Yindi connects to it.

Works for any industry

Schools were our breakthrough — but Yindi works for trades, medical, real estate, hospitality, and any business that lives and dies by the phone.

How It Works

From demo to live
in under 2 weeks.

No tech knowledge needed. No new hardware. We handle everything — you just tell us about your business.

Free Demo Call

We spend 20–30 minutes understanding your business — your call types, your customers, your CRM, and how you want Yindi to handle things. No pitch, no pressure.

15–30 minutes

We Build & Train Your AI

Our team sets up Yindi, trains it on your business, connects it to your CRM or CommTrak, configures your call routing, and tests everything thoroughly. You don't touch a thing.

Ready in 1–2 weeks

Go Live — Every Call Answered

Yindi goes live on your existing number. Every call answered, every job logged, every caller SMS'd. We monitor and refine as your business evolves.

Ongoing support included

No new hardware requiredWorks with your existing numberNo lock-in contracts30-day money back guaranteeAustralian support team

Platform Features

Everything an AI receptionist
should do, built in.

Natural Conversation

No robotic menus. Yindi understands natural speech and handles complex requests — it genuinely listens and responds like a person.

Smart Notifications

The right message to the right person every time. Absences to the admin inbox, urgent calls by SMS, confirmations back to the caller.

24/7 Coverage

Yindi never sleeps or calls in sick. Every call answered before business hours, after hours, weekends, and public holidays.

Admin Dashboard

Every call logged with a full transcript and action summary. Complete visibility for managers and principals at a glance.

Smart Call Routing

Yindi knows who's calling and why — routing to the right person, screening calls, or handling it completely without interrupting anyone.

Deep CRM Integration

Built from the ground up to connect to CRMs and job software. Every call can create a job, update a contact, or trigger a workflow automatically.

Integrations

Plugs into whatever
you already use.

No ripping out infrastructure. Yindi works alongside your existing phone system, CRM, and management software from day one.

CommTrak

Google Calendar

ServiceM8

HubSpot CRM

Salesforce

Zoho CRM

LG iPECS

3CX — Cloud PBX

FusionPBX

Twilio SMS

Any SIP carrier

Any CRM via API

Google Calendar booking. When you connect your Google Calendar, Yindi checks your availability and creates appointment events automatically when a caller books by phone — so bookings, enrolment tours, and meetings go straight into your calendar without manual entry. Yindi only accesses the calendar you connect, and you can disconnect at any time. See our Privacy Policy for how we handle your data.

Don't see yours? We can almost always integrate it. Ask us →

Pricing

Simple pricing.
Confirmed at demo.

Pricing depends on your call volume and setup — we confirm everything on your free demo call. No surprises.

Schools

From $20/mo

Starts with our Redundancy plan. Absence logging, parent enquiries, enrolments, principal screening and more.

See school pricing →

Business

From $299/mo

Three plans — Starter, Growth and Pro, from $299 to $799/mo. Every call answered, every job logged automatically.

See business pricing →

Book a Free Demo

Calls beyond included volume billed at $0.65/min · No lock-in contracts · 30-day money back guarantee

Common questions

Frequently asked

What is Yindi?+

Yindi is an Australian AI receptionist that answers your calls 24/7 in natural conversation, handles routine enquiries, captures the details, and notifies the right people — for both schools and service businesses. It works alongside your existing phone system, with no new hardware.

Does Yindi work for both schools and businesses?+

Yes. For schools it handles the morning absence rush, parent enquiries, enrolments and staff sick calls. For businesses it answers job and fault calls and logs them — including directly into CommTrak. The product is tuned for each.

Does it replace our staff?+

No. Yindi takes the repetitive, high-volume calls so your people can focus on the ones that need a human. It's a digital assistant for your front desk, not a replacement for it.

What systems does it work with?+

For businesses, Yindi integrates directly with CommTrak to create jobs and tickets automatically. For schools, it works alongside Compass, Sentral, XUNO and CASES21 — sending details by email and SMS ready to enter, with a direct Compass integration in progress.

Where is our data stored?+

Onshore in Melbourne, with an AWS Sydney backup. Yindi is Australian Privacy Act 1988 compliant, encrypts data in transit and at rest, and never sells your data or uses it to train shared models.

Do we need new hardware?+

No. Yindi connects to your existing phone system via SIP or call forwarding. No new handsets and no IT project — most customers are live within days.

What does it cost?+

Schools: less than a coffee a day. Business: plans from $299/mo for after-hours, on-demand or 24/7 cover. We confirm exact pricing on a free demo call. No lock-in contracts and a 30-day money-back guarantee.

Still have a question? Talk to us →

Stop missing calls.
Start with Yindi.

Book a free 20-minute demo and hear Yindi handle a real call for your business or school live.

Prefer to talk? Call us on 1300 094 634.

Built and run in Melbourne by its founders, Jason & Mark · Australian company · Australian support · Australian phone numbers

Industries we serve

AI receptionist for schools Absence reporting Parent call handling Principal call screening Child safety & compliance Victorian schools NSW schools Queensland schools IT & managed services Telco resellers Security & fire Trades & field service CommTrak integration After-hours answering AI receptionist Melbourne AI receptionist Sydney AI receptionist Brisbane AI receptionist Perth AI receptionist Adelaide Yindi vs a generic AI receptionist Yindi vs hiring a receptionist Yindi vs a school answering service AI absence line vs voicemail Guides & insights

Every call answered.Every business covered.